Privacy Policy

Pebble + Patch ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to this website and to orders placed with us.

1. Information we collect

Information you give us: name, email, phone number, shipping and billing address, order details, and any personalisation details (such as a baby's name) you choose to share.
Payment information: payments are processed by our payment provider. We do not store your full card or banking details on our servers.
Information collected automatically: this site is hosted on Wix, which uses cookies and similar technologies to keep the site working, remember your preferences, and help us understand how the site is used.

2. How we use your information

To process, fulfil, and deliver your orders.
To communicate with you about your order and respond to enquiries.
To send marketing updates, only where you've opted in — you can unsubscribe any time.
To improve our website, products, and service.

3. How we share your information We share your information only as needed to run the business: with courier and logistics partners to deliver your order, with our payment provider to process payments, and with Wix as our website host. We may also disclose information if required by law. We do not sell your personal data.

4. Cookies You can control or disable cookies through your browser settings. Disabling some cookies may affect how the site works. See Wix's cookie information for details on cookies set by the platform.

5. Data retention We keep your information only as long as needed to fulfil orders, meet legal and tax obligations, and resolve disputes.

6. Your rights You have the right to access, correct, or request deletion of your personal data, and to withdraw consent to marketing. To make a request, contact us at [TO BE ADDED: email]. In line with India's Digital Personal Data Protection Act, you can also raise a grievance with our contact person: mitali@pebbleandpatch.com.

7. Security We take reasonable steps to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children Our products are made for babies, but this website and store are intended for use by adults (18+). We do not knowingly collect personal data from children.

9. Third-party links Our site or social channels may link to other websites. We aren't responsible for the privacy practices of those sites.

10. Changes to this policy We may update this policy from time to time. The current version will always be posted on this page.

Contact: mitali@pebbleandpatch.com · 9855754417 · Amritsar, Punjab, India